Where do you repair your heating mats? How fast it is done?

Many people need these mats for healing, and we understand how important it is not to interrupt one’s treatment program. We usually just send a replacement if a unit is being repaired under warranty to make things faster.

If your mat needs repair after the warranty has expired, there are many options — you could trade in and purchase a new model, get a replacement for the same but refurbished mat and pay only a modest amount for repair and shipping costs, or you could send it in for repair.

It may take weeks and be performed in the USA or abroad, depending on the defect. But again, we rarely see defects in these products.